Terms of Service

These Terms of Service (“Terms”) govern your access to and use of SkyDomeVPN, operated by SkyDome Security LLC, a Wyoming limited liability company (“SkyDome”, “we”, “our”, or “us”). By accessing our website at skydomevpn.com or using our VPN service, you agree to be bound by these Terms. If you do not agree, do not use this service. For questions, contact us at support@skydomevpn.com.

1. Service Overview

SkyDomeVPN is a virtual private network service that encrypts your internet traffic and routes it through servers located in 100+ countries worldwide. The service is designed to enhance your online privacy, security, and access to geo-restricted content. SkyDomeVPN provides apps for multiple platforms including Windows, macOS, Linux, iOS, Android, and browser extensions. One subscription covers up to 10 devices simultaneously. We operate under a strict no-logs policy — we do not record, monitor, or store your browsing activity or traffic content.

2. Geographic Restrictions

In addition to mainland China, SkyDomeVPN may not be available or may be restricted in other jurisdictions where VPN usage is prohibited or regulated by local law. It is your responsibility to ensure that your use of this service complies with all applicable local, national, and international laws and regulations in your jurisdiction.

3. Eligibility

You must be at least 18 years of age to use SkyDomeVPN. By using our service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. We reserve the right to terminate accounts of users who are found to be under the age of 18.

4. Account & Registration

To use SkyDomeVPN, you must create an account with a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access to your account
• Ensuring your account information is accurate and up to date

You may not share your account credentials with any third party or allow others to access your account. Each account is for a single user’s personal use only, unless you have purchased a family or business plan. We reserve the right to suspend or terminate accounts found to be shared outside the scope of your subscription.

5. Payment & Billing

SkyDomeVPN subscriptions are prepaid and charged in advance for the selected billing period (monthly, annual, or biennial). All fees are non-refundable except as expressly stated below:

• 30-Day Money-Back Guarantee: New subscribers may request a full refund within 30 days of their first purchase, no questions asked.
• Service Failure: In the event of a prolonged service outage attributable to SkyDome, a pro-rated refund may be issued at our discretion.

Refunds will not be issued for: partial use of a subscription period, failure to cancel before renewal, or change of mind after the 30-day money-back period. Prices are subject to change with 30 days’ notice. Continued use after a price change constitutes acceptance of the new pricing.

Accepted Payment Methods

All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your full payment card details. In addition to major credit and debit cards, we also support WeChat Pay and Alipay for the convenience of overseas Chinese users.

6. Prohibited Activities

You agree not to use SkyDomeVPN for any of the following prohibited activities:

• Any illegal activity, including but not limited to copyright infringement, fraud, or harassment
• Reselling, redistributing, or sublicensing access to the service without written permission
• Distributing malware, spyware, ransomware, or any other malicious software
• Circumventing security measures of third-party systems or networks
• Engaging in unauthorized access to computer systems, databases, or networks
• Sending unsolicited bulk communications (spam)
• Conducting denial-of-service attacks or similar disruptive activities
• Violating the privacy rights of others
• Repeatedly infringing the intellectual property rights of third parties (repeat infringers will have their accounts terminated per Section 8)
• Engaging in any activity that could damage, disable, or impair our infrastructure

7. Termination

We reserve the right to suspend or terminate your account and access to the service at any time, with or without notice, for violation of these Terms, suspected fraudulent activity, repeat copyright infringement, or for any other reason at our sole discretion. You may cancel your subscription at any time through your account dashboard — no phone call is required. Upon termination, your right to use the service ceases immediately. Any data associated with your account may be deleted in accordance with our Privacy Policy and data retention schedules.

8. DMCA Copyright Policy

SkyDome Security LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). This section describes our procedures for handling copyright infringement claims.

8.1 Designated Copyright Agent

To submit a notice of claimed copyright infringement, contact our designated DMCA agent:

8.2 Requirements for a Valid DMCA Notice

A valid notice must include all of the following under penalty of perjury:

• Your physical or electronic signature
• Identification of the copyrighted work you claim has been infringed
• Identification of the infringing material and sufficient information to locate it
• Your contact information (address, phone, and email)
• A statement that you have a good faith belief the use is not authorized by the copyright owner
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

8.3 Counter-Notification

If you believe content was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g) to our designated agent. A valid counter-notification must include: your physical or electronic signature; identification of the removed material; a statement under penalty of perjury that the material was removed by mistake or misidentification; your contact information; and your consent to jurisdiction of the federal district court for your district (or Wyoming if outside the U.S.).

8.4 Repeat Infringer Policy

In appropriate circumstances, we will terminate the accounts of users who are determined to be repeat infringers of intellectual property rights.

9. Privacy Policy

Your use of SkyDomeVPN is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect your personal information, and includes information about your rights under applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA). By using our service, you consent to the data practices described in our Privacy Policy.

10. Modifications to Terms

We may modify these Terms from time to time. For material changes, we will provide at least 30 days’ notice via email or a prominent notice on our website before the changes take effect. Non-material changes may be effective immediately upon posting. Your continued use of the service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the service and may request a refund if within the applicable refund period.

11. Intellectual Property

All content, software, trademarks, service marks, trade names, logos, and other intellectual property associated with SkyDomeVPN are owned by or licensed to SkyDome Security LLC. You are granted a limited, non-exclusive, non-transferable license to use the SkyDomeVPN software and service for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our service, nor may you reverse engineer or attempt to extract the source code of our software.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SKYDOME SECURITY LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming and applicable federal law of the United States, without regard to conflict of law principles. For any legal action not subject to arbitration under Section 15, you agree to submit to the exclusive jurisdiction of the state or federal courts located in the State of Wyoming.

Notwithstanding the above, mandatory consumer protection statutes of your state of residence may apply to you regardless of this governing law clause. Nothing in these Terms is intended to deprive you of protections afforded by the mandatory laws of the state where you reside.

15. Dispute Resolution & Arbitration

15.1 Informal Resolution First

Before initiating arbitration or any legal proceeding, you agree to contact us at legal@skydomevpn.com and describe the nature of your dispute. We will attempt to resolve it informally within 30 days.

15.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org. Arbitration shall be conducted by a single arbitrator. Hearings may be conducted remotely by video or phone, or, at either party’s election, in the county of your residence or in Wyoming. AAA filing fees are governed by the AAA Consumer Fee Schedule. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

15.3 Small Claims Exception

Notwithstanding the arbitration agreement, either party may bring an individual claim in small claims court if the claim qualifies under the applicable small claims court rules.

15.4 Class Action Waiver

YOU AND SKYDOME AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15.5 Right to Opt Out of Arbitration

You may opt out of the binding arbitration agreement in Section 15.2 by sending written notice to legal@skydomevpn.com within 30 days of the date you first use the service or within 30 days of any material change to this arbitration provision. Your opt-out notice must include your name, email address on file, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provisions of these Terms.

15.6 Severability

If the class action waiver in Section 15.4 is found to be unenforceable, then the entire arbitration agreement in this Section 15 shall be null and void. All other provisions of these Terms shall remain in full force and effect.

16. Additional State-Specific Terms

16.1 California Residents

In addition to your arbitration opt-out rights under Section 15.5, California residents have rights under the Consumers Legal Remedies Act (CLRA), California Business & Professions Code, and the California Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600). The limitation of liability in Section 13 does not apply to claims arising from our gross negligence or intentional misconduct. See our Privacy Policy for your California privacy rights under CCPA/CPRA.

16.2 New Jersey Residents

For residents of New Jersey, the disclaimer of warranties in Section 12 and the limitation of liability in Section 13 shall not apply to the extent prohibited by the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act or other applicable New Jersey consumer protection statutes.

16.3 All Other Jurisdictions

We make no representations that the service is appropriate or available in all jurisdictions. You access the service on your own initiative and are solely responsible for compliance with your local laws. Nothing in these Terms is intended to waive rights you may have under the mandatory consumer protection laws of your state of residence.

17. Contact

If you have any questions about these Terms of Service, please contact us: