Privacy Policy

This Privacy Policy describes how SkyDome Security LLC, a Wyoming limited liability company (“SkyDome”, “we”, “our”, or “us”), collects, uses, and protects the personal information of users (“you”) of SkyDomeVPN and the website skydomevpn.com. We are committed to protecting your privacy and handling your data in compliance with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), COPPA, and the FTC Act. If you have questions, contact us at privacy@skydomevpn.com.

1. Service Availability

This service is intended for users located in jurisdictions where VPN services are lawfully permitted. By using SkyDomeVPN, you represent that you are located in a jurisdiction where this service is legally permitted.

2. Data We Collect

We collect minimal data necessary to provide our service. For California residents, we identify our collection using the CCPA/CPRA statutory categories:

3. How We Use Your Data

We use the data we collect to:

• Provide, maintain, and improve the VPN service
• Process payments and manage your subscription
• Authenticate your account and prevent unauthorized access
• Detect and prevent abuse, fraud, and violations of our Terms of Service
• Send transactional emails (account verification, billing notices, security alerts)
• Respond to customer support requests
• Analyze aggregate usage trends to improve service performance
• Comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• Service Providers (CCPA: Service Providers): We engage third-party vendors — including payment processors (Stripe), cloud infrastructure providers, and email delivery services — who process data on our behalf under written contracts that prohibit them from using your data for any purpose other than providing services to us. These contracts meet the CCPA definition of “service provider.”
• Legal Requirements: We may disclose information when required by a valid legal process (court orders, subpoenas, national security letters) from a jurisdiction we are legally obligated to comply with. We will notify you of such requests where legally permissible. Note: because we do not log traffic or IP addresses, our technical ability to respond to such requests is inherently limited.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets, your data may be transferred as part of the transaction, subject to the same privacy protections and with advance notice to you.

5. Your Privacy Rights

5.1 General Rights (All Users)

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain types of data processing

5.2 California Residents — CCPA/CPRA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: Know what categories and specific pieces of personal information we collect, the sources, purposes, and categories of third parties with whom we share information
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information. You may submit a “Do Not Sell or Share My Personal Information” request to confirm our non-selling status at any time
• Right to Limit Sensitive Data Use: We do not process sensitive personal information beyond what is necessary to provide our service
• Right to Non-Discrimination: We will not deny service, charge different prices, or provide a different quality of service because you exercised any of your CCPA rights

To exercise your California rights, contact us at privacy@skydomevpn.com or at our mailing address in Section 13. We will verify your identity before processing your request and respond within 45 days (extendable by an additional 45 days with notice).

5.3 Virginia, Colorado, Connecticut & Texas Residents

Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and Texas (TDPSA) have rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of the processing of personal data for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise these rights, contact us at privacy@skydomevpn.com. We respond within 45 days and offer an appeal process if we decline your request.

5.4 Children’s Privacy (COPPA)

We do not knowingly collect, use, or disclose personal information from children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@skydomevpn.com and we will delete such information promptly.

6. Data Security & Breach Notification

We implement industry-standard technical and organizational measures to protect your personal data, including encryption of data in transit (TLS) and at rest, access controls, regular security audits, and employee training. Our VPN servers are RAM-only (diskless), meaning no session data persists between reboots. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential cookies: Required for the website to function (session management, authentication)
• Analytics cookies: Help us understand how visitors use our website (aggregate, anonymized data)
• Preference cookies: Remember your settings such as language preference

You can control cookie settings through your browser preferences. We honor browser-level opt-out signals including Global Privacy Control (GPC) to the extent required by applicable law. Disabling certain cookies may affect website functionality.

8. Third-Party Integrations

Our service integrates with the following categories of third-party providers, each acting as a CCPA “service provider” under written contract:

• Payment Processing: Stripe (PCI DSS Level 1 certified). We do not store full payment card details. Stripe’s privacy policy governs its processing of your payment data.
• Cloud Infrastructure: Our servers and infrastructure operate on providers with industry-standard security certifications.
• Email Delivery: Transactional and account emails are sent via third-party email service providers.

We are not responsible for the independent privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

9. Data Retention

We retain your account information for as long as your account is active or as needed to provide the service. Connection metadata is retained for a maximum of 90 days for abuse prevention purposes, then automatically and permanently deleted. Payment transaction records are retained for 7 years as required by applicable financial and tax regulations. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where a longer retention period is required by law.

10. International Data Transfers & Overseas Storage

SkyDome Security LLC is a U.S. company headquartered in Wyoming. All user data — including account information, connection metadata, and payment records — is stored exclusively on servers located outside mainland China. No user data is stored on servers physically located within the People’s Republic of China.

Your data may be transferred to and processed in countries other than your country of residence, including the United States and other countries where our infrastructure partners operate. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your data in compliance with applicable law.

11. Communications & CAN-SPAM Compliance

We send two categories of electronic communications:

• Transactional communications: Account creation confirmations, billing notices, security alerts, and service updates necessary to fulfill your subscription. These cannot be opted out of while your account is active.
• Marketing communications: Promotional offers and product updates. You may opt out at any time by clicking “unsubscribe” in any marketing email or by emailing support@skydomevpn.com. Opting out of marketing does not affect transactional emails.

In compliance with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), all commercial emails from us will: clearly identify us as the sender; include our physical mailing address; not use deceptive subject lines; and include a clear, functional unsubscribe mechanism. We process unsubscribe requests within 10 business days.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming and applicable federal law of the United States. Disputes arising from this policy shall be resolved in accordance with the dispute resolution provisions in our Terms of Service.

We comply with applicable U.S. federal and state privacy laws, including: the Children’s Online Privacy Protection Act (COPPA); the CAN-SPAM Act; the FTC Act (Section 5 unfair or deceptive acts); the California Consumer Privacy Act as amended by the CPRA; and applicable state data breach notification laws. Mandatory privacy rights under your state’s laws are not waived by this governing law clause.

13. Contact

To exercise your privacy rights, report a concern, or submit a verified consumer request, please contact our Privacy team:

We will respond to all verifiable privacy requests within the timeframe required by applicable law.